UK: 0116 258 1200

NI: 028 3083 5588

ROI: 01 809 0080

Our Trainers

John Sharkey BA (Econ) ACA

John is the director of Mercia’s Management Training Division. Over his eighteen years of working for Mercia, he has built the Management Training Division into one of the leading providers of management and personal skills training to the independent accountancy sector. His goal is to pass on his accumulated knowledge and years of experience, as well as challenging participants to achieve their potential.

Sally Hutchings BSc ACA

Sally is a senior training consultant within Mercia’s Management Training Division. Sally joined the team twenty four years ago and she specialises in helping others develop their communication and influencing skills. She is renowned for her ability to develop a strong rapport with her audience, helping them understand more effectively.

Michael Siviter CIMA AAT

Michael is a senior training consultant within Mercia’s Management Training Division. He joined the Mercia lecturing team five years ago, previously lecturing with Kaplan Financial for four years as well as qualifying as an accountant with Rolls Royce. Michael brings a lot of energy into his courses, engaging his audiences and maximising their understanding and development. He is also a certified NLP practitioner and coach.

Face to Face Courses

All of our courses are full day events, which take place in Leeds and London. Whichever event you attend, you’ll find our presenters experienced, knowledgeable and professional. They will deliver courses from a practical perspective, enabling you to use the skills you’ve learned back in the office. All courses include lunch and refreshments.

Download our full programme

Course London Leeds Speaker Available In-house


The Effective Supervisor 26 Jun 10 Jul Sally Hutchings

Supervisors, Assistant Managers, New Managers

Introduction to Management 2 May 30 May Michael Siviter
Communicating Effectively with Colleagues and Clients 3 May 31 May Michael Siviter
Working in Teams 10 Oct 19 Sept Michael Siviter
Delivering Service Excellence 11 Oct 20 Sept Michael Siviter


Influencing and Rapport Building Skills 3 Jul 9 May Sally Hutchings
Managing People Performance 4 Jul 10 May Sally Hutchings
Motivational Leadership and Team Development 16 Oct 3 Oct John Sharkey
Introduction to Professional Selling Skills 17 Oct 4 Oct John Sharkey

Senior Managers

Mental Toughness 30 May 13 Jun John Sharkey
Advanced Coaching and Mentoring Skills 31 May 14 Jun John Sharkey
Advanced Communication and Presentation Skills 28 Nov 24 Oct John Sharkey
Prospecting for Clients and Prospect Conversion 29 Nov 25 Oct John Sharkey

Prospective Partners, Directors and Associates - Executive Coaching and Leadership Academy Programme. This element of the programme is tailored to the specific development needs of your team and your practice.


Our In-house training gives a more personal approach to meeting your firms requirements. We can deliver any of our courses, at a time and venue of your choice.

Our expert speakers will work with you to understand the day to day challenges you face in order to deliver training that is most relevant to your firm. We provide a speaker, plus the course documentation, with the precise content of the course tailored to suit the needs of your firm.

From £1,450 per half day plus VAT and travel expenses

For further information email John Sharkey or call on 0116 258 1200

To give you an idea of the type of In-house training we could provide for your firm, find below some examples of previous programmes we have run for other firms.

3 Day Programme
From £6,500 plus VAT and travel expenses

This programme is designed to help you recruit and retain the best possible staff to help in your internal succession challenges. This programme creates an understanding and awareness of the key skills required at each level and helps identify further development needs.

7 Day Programme
From £14,500 plus VAT and travel expenses

One to One Coaching

We have worked with many delegates from previous courses who have then benefited from our follow-up one to one coaching. Our consultants can help you implement action plans and strategies tailored to your firm. If you or your team would benefit from this, then please contact us.

Call us to discuss your requirements on
0116 258 1200

  • Excellent course which will benefit me greatly. Michael is very good at encouraging participation from all attendees.

    Communicating Effectively
    Rachel Sanders, Duncan and Toplis
  • Brilliant course. Enjoyed learning about methods for building rapport and about motivating factors. Michael is very helpful and always gets point across. He has a wealth of knowledge gratefully shared.

    Working in Teams
    Carolyn Cunningham, Wright Vigar
  • Love Michael! The workshop was perfect. Really, really useful, learnt so much!

    Introduction to Management
  • I now have the confidence and skills to manage and support the team efficiently, effectively and compassionately but also assertively when needed.

    Managing People Performance
    Sara Hall, Evolution

For more information or to discuss your training requirments, contact our team by emailing or calling 0116 258 1200.