We are currently aware that some users are experiencing issues in your new account area. These are being investigated and we will resolve them as soon as possible.

If you already have an account with us, please do not register again. Please reset you password here to gain access to your account.

Please accept out apologies if you have been inconvenienced by this interruption with our online service. If you do have any urgent requests please don't hesitate to contact one of the training team on 0116 258 1200 who will be happy to assist.

Your Account


*Please note for your peace of mind that these details are encrypted and Mercia will not know your password.

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What you'll get
View and manage your bookings
Easy access to your software and documents
Access your online training
Manage your firm's details


Difficulty signing in?

Don't forget, our support team can assist you, or use our online chat facility.

Correct email?

If you do not know the email address linked with your account then please contact our support team.

Email access?

If you no longer have access to the email account linked with your website user profile, then you will need to re-register using an email address that you do have access to. Please complete the registration form above.