Our programme

Courses delivered from a practical perspective

2021 Courses

Our Management, Leadership and Business Development courses for 2021 are available as virtual classrooms or as face to face events, taking place in London. For both bookings and to see the full programme, please see the table below.

Relevant across all levels, from supervisors to senior managers, directors and prospective partners, all of our courses are full day events, which take place in London, or as virtual classrooms.

Whichever event you attend, you'll find our presenters experienced, knowledgeable and professional. All of the courses in our programme are delivered from a practical perspective, enabling you to take the skills you've learnt, back to the office.



Mercia Live


Available in-house

Stepping up to Management

Introduction to Management  11 May 2021 08 Jun 2021 Michel Siviter

Developing Your Management Skills

Communicating Effectively with Colleagues and Clients  30 Jun 2021 12 Jul 2021 Michael Siviter
Delegation and Feedback 17 Jun 2021 07 Jul 2021 Michael Siviter
Dealing with Difficult Situations with Colleagues and Clients 23 Sep 2021 05 Oct 2021 Michael Siviter
Presenting with Impact 21 Oct 2021 03 Nov 2021 John Sharkey
Managing Performance  06 May 2021 01 Jul 2021 Michael Siviter  

Developing Your Client Relationships and Building Your Portfolio

Delivering Service Excellence 20 May 2021 16 Jun 2021 Michael Siviter 
Developing New Business  14 Sep 2021 13 Oct 2021 John Sharkey
Advising Your Clients  10 Nov 2021 18 Nov 2021 Michael Siviter 

Developing Your Leadership Skills

Leading Your Team 05 May 2021 14 Jun 2021 John Sharkey
Motivating Your Team 07 Oct 2021 19 Oct 2021 Michael Siviter
Leading through Change 09 Nov 2021 25 Nov 2021 John Sharkey
Mental Toughness 29 Jun 2021 26 Oct 2021 John Sharkey

Coaching Clinics

Our experienced consultants can provide one-to-one coaching on any of the topics from our Management, Leadership and Business Development programmes, as well as any other personal or management skill area relevant to you and your role. Prior to the session, delegates will be encouraged to gather feedback from peers, management and direct reports and share with the consultant their personal objectives for the session. Following the session, delegates will be provided with a personalised action plan which will include strategies for implementation. If you are interested in our coaching clinics, please contact management@mercia-group.com to find out more.

Don't just take our word for it...

I just wanted to thank you John for the training you have provided - I really do feel it has helped me be a better manager / leader and has especially increased by confidence in giving feedback to others. It's all been great. 

Claire Hodgkinson

Excellent course which will benefit me greatly. Michael is very good at encouraging participation from all attendees.

Rachel Sanders
Duncan and Toplis

Brilliant course. Enjoyed learning about methods for building rapport and motivating factors. Michael is very helpful and always gets points across. He has a wealth of knowledge gratefully shared.