Communicating Effectively with Colleagues and Clients

Suitable for: ALL team members who would like to develop their communication skills to help them build better relationships and trust with both internal and external stakeholders.

Key content:

  • Identifying and overcoming the barriers to effective communication
  • choosing the right channel – face-to-face (in person or virtual), email, phone or letter
  • communicating to build positive impact and rapport
  • the importance of the non-verbal message
  • communicating with clarity, accuracy and confidence
CPD Course
Purchase credits and save

Our training courses credits could provide a more flexible payment option. Call 0116 258 1200 to find out more or visit our credits page.

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