Writing Skills and How to Improve Them

The online course will help delegates:

• identify and overcome the barriers to written communication at work;
• appreciate the critical importance of clarifying the purpose of the communication and the needs and interests of the readership; and
• use a writing style that is concise but complete as well as being accurate and persuasive.

• Common failings in business writing and how to overcome them
• Purpose and readership: why are we writing, how will it be used and who will read it?
• Choosing the right style: words, clarity and tone
• Review of grammar, punctuation and spelling - why we can't rely solely on spell-check and grammar-check
• Using email effectively and professionally
• Reviewing and editing