Introducing Mercia Live

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In line with the current government guidance and the requirement to work from home, we have adapted our training and created our virtual classroom solution – Mercia Live. We’re committed to supporting your learning and development during these times and we are now able to bring you the latest accountancy, audit and tax updates and hot topics, straight to you at home.

Until further notice, the majority of our face to face CPD courses have been moved to virtual classrooms, as well as a number of our practical workshops, conferences and management courses now being available online. We also continue to support and deliver in-house training to your teams through virtual classrooms.

To cause as little disruption as possible, our planned face to face CPD courses will be following this format and where possible will be keeping the scheduled dates and times as the original programme. For any courses already booked, we will be in touch with details on how to access these sessions.

Powered by Zoom, an online conference tool, Mercia Live will still allow you to attend our courses. Our virtual classrooms enable interaction with both the trainer and other delegates, as well as the opportunity to view and discuss presentations, all in an online setting.

Ensure you don’t miss out on your CPD, by viewing our Mercia Live programme below. If you already have a CPD, whole firm or premium membership, make sure you log in to book your courses as all of our Mercia Live courses are included in your membership. If you are not a member, you can book the Mercia Live programme using course credits.

See our range of Virtual Classrooms

As an alternative, our online recordings and live webinars are all operating as usual, and our extensive library will continue to be updated with new releases as planned. All of our memberships provide access to these courses. To access our comprehensive training library, please log into your online account.

View our online library

Frequently asked questions

If you have a membership that includes face to face CPD courses, our Mercia Live courses are available to you for no additional cost. If you subscribe to our online training membership, you can access our Mercia Live courses at the lowest credit price. For further details on our memberships please visit here.

Yes, our conferences will take place on the same date as originally scheduled and will be transferred into live virtual classrooms via Zoom. If you would like to book a place, please visit the website to book online, or send your bookings to the enrolments team as usual. If you already have a place booked, this will automatically transferred to our virtual classroom. All delegates will be sent joining instructions on how to access the live conference 7 days in advance of the conference date.

You and fellow delegates will join your expert lecturer in a classroom – just like a face-to-face course, but online instead. In our sessions you can still speak to the lecturer and other delegates, as well as being able to see them if they have their webcams turned on. The session will include activities as you would expect on a face-to-face course, including slideshow presentations, case studies and question and answer opportunities.

Our Mercia Live sessions are available at the same course credits value as their face to face equivalent. We have worked hard so our Mercia Live sessions offer the same value and technical knowledge as our face to face courses. For further details on our course credits please visit here.

Mercia Live uses an online conferencing platform called Zoom. To join the session all you’ll need is an internet connection – no specialist software required! For a full experience, we would recommend joining with a headset and webcam, to enable you to fully participate in the session.

The bandwidth used by Zoom will be optimised for the best experience based on the participants’ network. You can find out more about system requirements and bandwidth here.

Yes, please follow the prompts through this link, where you can test the software and your internet connection prior to any virtual classrooms you will attend. You can check that you are running the latest version of Zoom by following the instructions on this page.

You will receive joining instructions 7 days prior to your booked course date. The instructions will include timings of your course (please be aware timings may have changed slightly since your original booking), as well as links and instructions on how to join your session. You can join the waiting room at any time, and we recommend that you try this well in advance. If you have not received your joining instructions, please email the enrolments team at

You will be able to see anyone who has a webcam turned on – this will include the lecturer and any delegates who have this function enabled. To replicate the social experience of a face to face course as much as possible, we encourage delegates not to be shy and to turn their cameras. Dependant on your device, you may be able to hide your background.

The training host will make the notes accessible in the chat function of the session prior to the course starting. The slides being used by the lecturer during the course will also be visible on screen during the training. The materials you will be sent are for your own use only and you are not permitted to share these with colleagues or to save these onto a shared drive.

Only registered delegates may attend the Mercia Live sessions and attendance will be monitored to ensure only those who have booked are able to access the course. As with our face to face events, there is a cost to attend per delegate. Please email our enrolments team at to book on to our Mercia Live virtual classrooms.

Unfortunately, although we have tried to replicate the face to face experience, the ability to provide tea and biscuits to delegates is out of the limits of our control! We recommend making yourself a cup of tea (or better still getting someone else in your household to) before settling down to enjoy a Mercia Live session.

Yes, you will. Please enter your full name when joining the virtual classroom and our hosts will update your attendance records within 7 days.