COVID19: Update

Mercia face-to-face courses

To ensure that firms continue to receive high quality, interactive training in the current situation, all Mercia open face-to-face courses are now being run in virtual classrooms until further notice. 

Where possible, we are keeping the scheduled dates and times of these live online sessions and are in the process of contacting all delegates to confirm how to access the new online sessions.

If you can no longer make the proposed date, we will offer you a recorded online equivalent from our extensive online training library. However, if the online live or recorded options do not work for you, until further notice our 14-day cancellation policy will be waived and course credits reinstated to your credit bank.

For clients with an inhouse course scheduled, we will be in contact to confirm movement of that session to a virtual classroom. 

The initial feedback from delegates on the virtual classrooms has been amazing and they are confirming a great connection to the lecturer and ability interact, even if we are all stuck at home!

For more information on our virtual classrooms, please CLICK HERE.

File reviews and consultancy

Where a firm has an onsite review scheduled in, we will contact you to discuss the ways we can undertake the review remotely. Clearly firms are busy adjusting to the new reality, but compliance matters cannot be put on hold and Mercia help in a variety of ways.

All of our consultants are familiar with ways of sharing documents securely, accessing desktops remotely and dealing with information sent in the post! So, however you need to operate at this time, we can help.

There may also be questions that arise on individual clients and our Technical Query line remains open so firms can receive quick answers on specific cases.

For more information on ways we can help firms remotely, please CLICK HERE.

Help for your business

Working at home brings a number of challenges that individuals and firms need to deal with. To provide help and ideas in this time, we have created an information page and will continue to build on it in the future. In particular, our management training team are working on exciting material to ensure teams are working effectively.

For more information on ways we can help firms remotely, please CLICK HERE.

Page last updated: 27 March 2020